Local employers came together at a forum hosted by Apprenticeship Support Australia (ASA) on Tuesday night to discuss the five generations working side-by-side in the workplace and strategies to bridge the generation gap. With apprentice completion rates still hovering at just 54%, it’s critical for businesses to engage and retain their young talent.
Former Newcastle Knights NRL player and current Assistant Coach Blake Green shared insights from his time spent coaching young athletes, emphasising that trust and communication go together in any team environment. “When I first started receiving feedback, you just copped it in front of everyone; it didn’t matter how you felt about it. That can’t happen in our environment today because you lose trust, the relationship breaks down.”
“It’s important to deliver feedback firmly, but the most important thing for us is showing genuine care and developing relationships. Once we show that, then we’re able to deliver feedback more effectively.”
Coaching psychology expert Susie Burrell, who led the panel, said, “Research highlights that apprentices and trainees are most likely to leave their jobs due to problems with their experience in the workplace, specifically around communication. Employers who fail to recognise generational differences or adapt their communication style risk losing valuable talent.”
Some of the strategies discussed included implementing regular career check-ins, highlighting pathways for the employee to keep them motivated, setting employees up for success with clear guidelines and expectations and mentorship through peer buddy systems.
ASA NSW North Manager, Jeff Cooke, said, “Larger employers with strong HR resources and experience in mentoring apprentices and trainees often achieve the highest completion rates. But not every business has that level of in-house expertise. That’s why these events and our programs are designed to support employers of all sizes, providing practical, low-cost strategies to help them build positive relationships with the next generation of workers.”
“Workplaces are changing, and while Gen-Z often get labelled with certain stereotypes, the reality is they can bring a lot of value to a business — especially when it comes to fresh ideas, technology and innovation,” Ms Burrell said. “It’s really just about employers learning how to genuinely connect with them to unlock their true potential.”
More information about ASA’s programs is available at apprenticeshipsupport.com.au or by calling 1300 363 831.