Ferry customers are set to receive new vessels, more frequent services and a trial of On Demand journeys after the NSW Liberal and Nationals Government today announced Transdev has been awarded the contract to continue the operation of Sydney Ferry services for the next nine years.
Minister for Transport and Infrastructure Andrew Constance said the significant improvements across the ferry network will also save the state’s taxpayers $40 million over the life of the contract.
“We know Sydneysiders and tourists love the ferries, they are a wonderful way to get around this city. This new contract is all about delivering better services to make travelling on the harbour and Parramatta River even more attractive,” Mr Constance said.
“Customers are really going to be the big winners. We are already delivering around 3,400 weekly services and there are now plans to create more than 400 additional weekly services across the network over the next two years.
“This includes almost 280 extra weekly trips on the growing F3 Parramatta River route. That’ll mean wharves like Sydney Olympic Park, Meadowbank and Cabarita receive a service every 10 minutes during the busiest peak hour and every 20 minutes during the day and on weekends.”
To service this route at least ten new Parramatta River Class ferries will be ordered to provide additional capacity.
“We’ll also order three more of the popular Emerald Class ferries to support the growing demand across the harbour,” Mr Constance said.
Other improvements will include:
- Improved frequency by merging the F2 Taronga and F6 Mosman routes for services every 20 minutes, compared to the current 30 minutes.
- Rose Bay and Watsons Bay will see more services in the evenings on weekends, as well as expanded service hours on weeknights and;
- Improved frequency in the off peak and on weekend nights for customers at McMahons Point and Milsons Point.
In great news for customers in the inner west, a trial of a new On Demand ferry in the Bays Precinct will start later this year using a new MiniCat vessel.
“The On Demand ferry trial will connect wharves like Rozelle Bay and Blackwattle Bay to larger transport interchanges like Pyrmont and Barangaroo where they can join either a main ferry route, or jump on to a bus,” Mr Constance.
The learnings from the On Demand ferry trial will then be used to refine the service and potentially introduce additional On Demand zones.
Transdev Sydney Ferries, formerly operating as Harbour City Ferries, was awarded the contract to continue operating Sydney ferry services following a competitive tender process.
“Since Transdev took over running Sydney Ferries in 2012, On Time Running and customer satisfaction are the highest they have ever been and I’m certain the popularity of ferries will only grow.”
Since 2011, the NSW Government has created almost 400 additional weekly services across the Sydney ferry network. The new contract commences on 28 July 2019.