Motorists can begin claiming their toll cap cash back from today, with an average $134 available to eligible toll account holders who have spent more than $60 in tolls in any week since January 1.
From today, eligible customers can visit the toll relief section of the Service NSW website and link their toll account with their Service NSW account to make a claim.
Western Sydney motorists stand to receive most back under the NSW Government’s $60 toll cap, with Kellyville, Baulkham Hills, Greystanes, Marsden Park and Moorebank the suburbs with the highest number of potential claimants on the scheme.
Overall, there are 350,000 toll account holders entitled to a rebate after the first three months of the $60 toll cap being in place.
Approximately $46.8 million is eligible to be claimed after the first quarterly period.
Drivers who spend on average $200 per week on tolls will receive approximately $7280 in rebates each year.
Data shows the Government is getting cost-of-living assistance to where it is needed most, with Kellyville, Baulkham Hills, Greystanes, Marsden Park and Moorebank making up the top five suburbs for toll account holders eligible to claim toll relief.
| Suburb | Accounts entitled | Average rebate |
| Kellyville | 7,406 | $145 |
| Baulkham Hills | 6,604 | $168 |
| Greystanes | 5,952 | $195 |
| Marsden Park | 5,491 | $195 |
| Moorebank | 5,220 | $147 |
Some suburbs have fewer eligible claims but a higher average rebate per account. They include Lakemba ($309), Auburn ($266), Bankstown ($235), Rosehill ($232) and Villawood ($227).
To be eligible, a motorist must:
- be a NSW resident;
- hold a personal toll account with a NSW toll service provider, taking private trips on a NSW toll road, excluding those on the M5 South-West for customers registered for the M5 South-West Cashback Scheme at the same time, and
- spend more than $60 a week from their individual tag or licence plate on tolls on eligible, personal trips.
A fair use provision will ensure the integrity of the scheme, with motorists able to claim up to $400 in tolls for a maximum rebate of $340 a week for each tag or licence plate on a toll account.
For more information about the rebate, visit the Service NSW website.
Minister for Roads John Graham said:
“We know families are doing it tough right across Sydney and NSW and the $60 toll cap is an important part of the NSW Government’s commitment to provide cost-of-living relief.
“The toll cap was designed with providing toll relief to where it is needed most so it is good to see that much of it will go to motorists in Western Sydney who have for a long time dealt with unavoidable quarterly and annual toll price increases while having fewer choices when it comes to the public transport alternative to driving.
“It’s a quick and simple process to link a toll account online with Service NSW to make a quarterly claim and I urge those who are eligible to do so from today.
“You can link your toll account to your MyServiceNSW account, view your Toll Tracker and then if eligible, submit your claim. It will be even quicker if you have your details like your toll account number and bank account information ready to go.”